Knowledgebase

In case you want to change any details about your organisation then you will need to reissue your certificate by following the steps below.

Step 1: Log in to your control panel. Learn how

Step 2: Navigate to the Order Information view.

Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on Search.

 

 

Step 3: Submit your  certificate application.

 Click on  Reissue certificate.

 

 Submit your CSR and click on Next. (If you don't know what a CSR is, instructions to generate a CSR can be found here)

 

Select a verification method from the available methods and complete the domain verification process. Learn more about verification methods. 

 

Important Ensure that Privacy Protection is disabled for the Domain Name. An SSL Certificate will not be issued to a national or resident of Cuba, Iran, Sudan, North Korea, or Syria or any other country where such use is prohibited under United States export regulations, or anyone on the United States Treasury Department's list of Specially Designated Nationals or the United States Commerce Department's Table of Denial Orders.